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The Full Story

About

Our computer sales associate assists customers in understanding and purchasing computer products, peripherals, and accessories, while providing exceptional customer service. They demonstrate sales techniques, maintain product knowledge, and perform customer support duties.

Computer sales support staff are the key point of contact between an IT organisation and its clients. They are responsible for answering queries, providing technical advice and introducing new products. Typical tasks include:

  • attracting new business through activities such as cold-calling, networking and meeting with potential clients

  • organising sales visits

  • clarifying customers’ and clients’ requirements and recommending the appropriate products

  • negotiating contracts

  • undertaking relevant research

  • maintaining sales records

  • giving demonstrations

  • making and giving presentations

  • attending trade exhibitions, conferences and meetings

  • preparing tenders and proposals

  • reviewing sales performance

  • writing reports and sales literature.

Mission

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Vision

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